Privacy Policy

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Product Description
By providing your mobile phone number, you consent to receive SMS messages from Hello Houston Chiropractic, LLC related to office updates, chiropractic and massage scheduling, and other related topics.

Message frequency may vary.

Message and Data Rates
Standard message and data rates may apply.

Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 832-852-3448.

Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy, available at https://spinalcarehouston.com/privacy-policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

HIPAA Compliance and Your Private Medical Information:

Effective Date: 08/22/25

Hello Houston Chiropractic, LLC values your privacy and is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Texas Medical Records Privacy Act (TMRPA), and other applicable laws. This notice describes how your information may be used, disclosed, and how you can access it. Please review it carefully.

Information We Collect

We collect information necessary to provide chiropractic care and related services, including:

* Identifying details (name, date of birth, address, phone, email)

* Health history, symptoms, treatment plans, and progress notes

* Insurance and billing details

How We Use Your Information

We may use and disclose your health information for:

Treatment: Coordinating or managing your healthcare with other providers with your authorization

Payment: Billing you or your insurance for services provided

Healthcare Operations: Quality improvement, staff training, and regulatory compliance

Disclosures Requiring Consent

Under Texas law and HIPAA, we will NOT share your private health information without your written consent, except where allowed by law. This includes:

Family members or caregivers: Only with your signed authorization

Other healthcare providers: Only with your authorization, unless for emergency care

Marketing purposes: Never without your explicit consent

Disclosures Permitted or Required by Law

We may share your health information without your consent in limited situations, such as:

* Public health reporting

* Health oversight agencies for compliance

* Law enforcement as required by law

* Judicial proceedings with proper authorization

Your Rights Under HIPAA and Texas Law

You have the right to:

Access your medical records: You may request copies of your records in paper or electronic form. Texas law generally requires us to provide these within 15 business days.

Request amendments: You may ask to correct inaccurate or incomplete health information.

Request restrictions: You may request that we limit certain uses or disclosures, though we are not always required to agree.

Request confidential communications: You can request communication by alternative means or at a different address.

Receive an accounting of disclosures: You may request a list of disclosures made for purposes other than treatment, payment, or healthcare operations.

To exercise your rights, please contact:

support@spinalcarehouston.com.

Security of Your Information

We implement administrative, physical, and technical safeguards to protect your information in compliance with HIPAA and Texas regulations.

Electronic Communications

If you choose to communicate with us by email, text message, or online forms, please note:

* These methods may not be fully secure

* By using these methods, you consent to electronic communication and assume any associated risks

Breach Notification

If your health information is compromised, we will notify you in accordance with HIPAA and Texas breach notification laws, typically within 60 days of discovery.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Questions or Complaints

If you have concerns or believe your privacy rights have been violated, you may contact us:

Hello Houston Chiropractic, LLC

Phone: (832) 852-3448

Email: support@spinalcarehouston.com

Address: 1035 Dairy Ashford Rd Ste 152 Houston, TX 77079

You may also file a complaint with the:

Texas Attorney General’s Office – Consumer Protection Division

or

U.S. Department of Health and Human Services (HHS) Office for Civil Rights

We will not retaliate against you for filing a complaint.